Visit The Museum

Tour our Nationally Significant Collection and experience 200 years of extraordinary courage and gallantry.

OPENING TIMES

Museum Opening Times

For October Only

Friday & Saturday

10:00 – 16:10 (Last entry 14:40)

Re-Opening Spring 2021

T: 01224 311200
E: museum@gordonhighlanders.com

 

We’re currently operating a pre-book only entry system.

WHAT TO EXPECT DURING YOUR VISIT

We are offering a one-way route around the Museum to enable social distancing, there will be additional ongoing cleaning and hand sanitiser units available.”

We are also limiting capacity and staggering entry to the Museum, so we ask that you book your free time slot in advance of your visit.

The Grant Room, Armoury, Silver Room and Trench will be open to view via a one-way route. Some interactives will be available during the tour, but will be operated by your Guide only at this time.  

Toilets will be open for one visitor at a time, including baby change facilities.

The museum gardens will be open.

The Shop will be open and you are welcome to browse. We will be accepting contactless card payments only. You can also visit our online shop here.

Please follow Scottish government advice when planning a visit to the Museum. If you or any of your household have any of the recognised symptoms of Covid-19, please do not visit the Museum. Instead, re-plan your visit for a time when it is safe for you to do so.

Click here to download our Visual Guide to our new Social Distancing measures.

HOW TO FIND US

Getting to The Gordon Highlanders Museum couldn’t be easier.

By Car
There is free car parking at the Museum and further parking nearby at Johnston Gardens

By Bus
Buses 11 or X17 from Union St, Aberdeen

For more detailed directions give us a call on 01224 311200

Or visit Traveline Scotland for more public transport information.

FAQs

When is the Museum open?
  • The Museum is open from Friday 2 October until Saturday 31 October
  • Open Friday & Saturday
  • Opening Times: 10.00 – 16.10 (last entry 14.40)
Why is it free to visit at this time?

This is a way of saying thanks to the people who have offered us so much support and encouragement in the last few years and particularly over the past few months.

Why are you closing again at the end of the month?

The Museum will close from November until the spring of 2021. We will re-open revitalised, re-energised and raring to go!

What facilities are open?

Galleries

The Grant Room, Armoury and Silver Room will be open to view via a one-way route. Some interactives will be available during the tour, but will be operated by your Guide only at this time.

Gardens

The museum gardens will be open.

Toilets and changing facilities

Toilets will be open for one visitor at a time, including baby change facilities.

Shop

The Shop will be open and you are welcome to browse. We will be accepting contactless card payments only. You can also visit our online shop.

Lifts

Owing to Covid-19 restrictions, lifts will only be available for visitors with limited or restricted mobility.

What facilities are closed?

Duchess Jean Tea Room

The Museum’s Tea Room will be closed until further notice. Complimentary tea, coffee and juice will be provided as part of your visit to the museum. 

Galleries

The Lakin Room, Hamilton Room and Handling Collection items will be unavailable until further notice in order to comply with social distancing measures.

How do I book my free time slot for the Museum?

Please book online before arriving at the Museum, choosing a date and time slot for your visit. Click here to book. Please bring your ticket with you on the day.

If you are unable to book your time slot online, please call the Museum on 01224 311200. Our staff will be able to assist you or please leave a message and we will get back to you as soon as possible.

Will you ask for my contact details when booking?

Yes, we will ask for your name and a telephone number or email address to support NHS Test and Trace. Your contact details will be held securely for 21 days only and then will be securely disposed of.

Do I need to arrive at the start of my time slot?

Yes, you need to arrive at the start of your allotted time. This is so you have enough time to enjoy your visit to the galleries and we are able to appropriately stagger entry to the museum to comply with social distancing guidance.

Can I turn up without a ticket?

No, you must to book your ticket before you arrive.

Do I need to print my ticket?

You are welcome to bring a printed copy of your ticket or you can show it on a phone or tablet device to a museum representative if you don’t have a hard copy to hand.

How long will a visit take?

We estimate a tour will take an hour and a half.

Can I visit the Gardens if I don’t have a ticket for the Museum?

Yes, you are welcome to take a stroll of our gardens at any time during opening hours.

Can I book a group visit?

Group visits of more than 6 are not currently possible under current Government legislation. We hope to restart this service in the future. For more information on group visits, please contact ian.pithie@gordonhighlanders.com

Do you still take bookings for regimental dinners?

We hope to take bookings again soon for Spring 2021. Please contact ian.pithie@gordonhighlanders.com for further information.

What measures will you have in place to meet government guidance for visitors?

We have risk assessed the museum and taken into account current government guidance. We are limiting capacity, staggering entry to the Museum and offering a one-way route around the Museum.

There will be a protective Perspex screen in place at the Welcome Desk. We have increased our cleaning regime across the Museum and in our toilet facilities. There will be hand-sanitising stations on entering the Museum, with additional stations located along the route.

Will I need to wear gloves and/or a mask when I visit?

Please wear a face covering when you visit. We will not ask you to wear gloves. Museum Staff and Volunteers will be wearing a face covering when on the Museum floor. Please note that you will not be able to dispose of any of your personal protective equipment worn during your visit in the rubbish bins at the Museum.

Are there hand sanitisers on site?

Yes, there are hand sanitiser stations positioned around the Museum.

Can I give a donation and where can I do this?

Yes, donations are always very much appreciated. You can donate online here or onsite at the donation boxes posted throughout the site.

Do you have WiFi?

Yes we have free WiFi. Select the “GH Museum WiFi” network.

What will happen when I arrive?

You will be greeted by a Steward and asked to check in at Reception so that we can confirm your booking and provide you with any information you might need to assist you with your visit. We will then introduce you to your Guide who will then begin your tour. You can enjoy your complimentary refreshments after your tour and are welcome to take in a stroll of our gardens.

Will there be someone to ask if I have questions?

Yes, Museum Staff and Volunteers will be on hand to guide you and to answer any questions you may have during your visit. They will all be wearing Museum name badges.

Can I book a school visit?

We are not able to offer school workshops in the Museum until after the October School Holidays at the earliest. We hope to offer a mixture of virtual school workshops and onsite learning in the future. If you would like to know more, please contact our Learning and Volunteering Support Officer at lewis.gibbon@gordonhighlanders.com or please our School Visits page for more information

I have additional access needs. Can I still visit the Museum?

Wheelchair access into the Museum is possible via the ramps, and within the building there are ramps and a lift to ensure all visitors can get around easily.

It is also possible to borrow a wheelchair on site. These are fully disinfected after each use. If you would like to inform us of your visit in advance, please email museum@gordonhighlanders.com

Check out our pre-visit visual guide for more information on what you can expect when you visit our museum.

How can I get to the Museum?

Getting to The Gordon Highlanders Museum couldn’t be easier. There is free car parking at the Museum and further parking nearby at Johnston Gardens. The Museum has cycle racks located at the front of the building. If you rely on public transport, you can take the 11 or X17 buses from Union St, Aberdeen. Please consider the current government guidance before making your journey.

What should I do if I feel unwell or have to self-isolate on the day of my visit?

Please follow government guidance and contact us if you can to re-arrange your visit for another date at museum@gordonhighlanders.com or by phoning 01224 311200.

TAKE A VIRTUAL TOUR